Effective Date: February 11, 2026
Website: dietoplans.com
Contact Email: contact@dietoplans.com
1. Overview
This Delivery Policy outlines how and when services purchased from dietoplans.com are delivered.
Since we provide digital and virtual personalized nutrition services, no physical products are shipped.
2. Nature of Delivery
All services offered by dietoplans.com are:
- Fully digital
- Custom-created for each client
- Delivered electronically via email or secure communication channels
- Supported via live chat when applicable
No physical delivery or shipping is involved.
3. Delivery Timeframe
Our standard delivery timeline is:
7 to 14 business days
The timeline depends on:
- The selected plan (Starter, Balanced, or Total Wellness)
- Accuracy and completeness of submitted client information
- Response time for clarification questions
- Order volume
The delivery countdown begins only after we receive:
- Completed intake form
- Required health & lifestyle details
- Full payment confirmation
4. Delivery Method
Your personalized diet plan may be delivered via:
- PDF document sent to your registered email
- Secure download link
- Client portal access (if applicable)
You are responsible for ensuring:
- Correct email address is provided
- Your inbox has sufficient storage
- Checking spam/junk folders
5. Client Delays
Delays may occur if:
- Required information is incomplete
- Health details are missing
- Communication is delayed
- Revision requests significantly change the scope
Client-caused delays do not qualify for refunds.
6. Revision Delivery
Revisions are typically delivered within:
2 to 5 business days, depending on the requested changes.
All plans include unlimited revisions within the original scope of the purchased package.
7. Failed Delivery Attempts
If delivery fails due to:
- Incorrect email
- Technical issues
- Full inbox
Please contact:
support@dietoplans.com
We will re-send your plan after verification.
8. Order Confirmation
After successful purchase, you will receive:
- Payment confirmation email
- Order acknowledgment
- Next steps instructions (intake form or questionnaire)
If you do not receive confirmation within 24 hours, contact order@dietoplans.com.
9. No Physical Shipping
Dietoplans.com does not provide:
- Printed materials
- Mailed copies
- Physical meal kits
- Grocery delivery services
All services are digital only.
10. Contact Information
For delivery-related inquiries:
General Inquiries: contact@dietoplans.com
Support: support@dietoplans.com
Order Queries: order@dietoplans.com
Live Chat Support is available on our website.
By purchasing from dietoplans.com, you agree to this Delivery Policy and understand the digital nature of our services.